Do Not Sell My Personal Information

Last updated: April 8 2026

At Vanuno, protecting your privacy is a core value. We operate in full compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), ensuring your personal information is handled with the highest standards of security and transparency.

Your Rights

If you are located in Australia, you have the following legal rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to our legal record-keeping obligations (e.g., for ATO tax purposes).
Restrict Processing: Request that we limit how your data is used.
Object to Processing: Object to our processing of your data, including for direct marketing purposes.
Lodge a Complaint: You have the right to file a complaint with the Office of the Australian Information Commissioner (OAIC), the Australian supervisory authority for privacy (www.oaic.gov.au).

How We Use Your Data

We process your personal data solely to:

Fulfil and deliver your orders.
Provide dedicated customer support and manage returns.
Process secure payments via our PCI-DSS compliant partners.
Improve our website experience.
Send order-related updates (e.g., tracking information).

At Vanuno, we strictly do not sell, trade, or rent your personal data to third parties. Your information is only shared with our trusted partners — such as Shopify, Australia Post, and DHL — and only to the extent necessary to process your order and ensure a smooth delivery to your door.

How to Exercise Your Rights

If you wish to exercise any of your rights or have questions about your privacy, please contact our Privacy lead at info@vanuno.com. We aim to respond to all requests within 30 days.

Contact Information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

Shop Name: Vanuno
Address: 9 Bromley Rd, London, E10 7AD, United Kingdom

E-mail: info@vanuno.com
Phone: +447537131995
Contact form: Contact page

Customer Service Opening Hours (AEST)
Monday - Friday: 09:00AM - 5:30PM
Saturday & Sunday: 10:00AM - 3:00PM